MyCalyx.com has made updating your Point software quick and easy without the time consuming CD shipping and sharing. But we’ve heard from some of you that you don’t always have “authorization” to begin the installation. This is a simple fix that involves your Windows registry.
If you receive the message “You do not have sufficient privileges to modify the registry,” you have a couple of options but you’ll need administrative access or you’ll have to get help from your administrator.
- Windows: requires Administrator login information
- Close all programs
- Logoff of the computer
- When the Windows login screen appears, log in as the Administrator
- Access the installation e-email and install Point
- MyCalyx: your MyCalyx administrator can create an installation setting on MyCalyx.com which will initiate the installation with administrator credentials.
Either way, you’ll be on your way to a successful Point installation in no time!
If you would like to see screen shots and step-by-step instructions, visit our Knowledge Base article #0745.