Please hold…but not for long

BJ Bounds

Calyx is pleased to announce changes to our support processes that will reduce the hold time considerably for current customers.

As of January 3, 2012, free support is available to all customers with active accounts and current subscription dates.

Customers with non-current accounts must reactivate their accounts so that they may continue to receive the most current software…and free technical support.

Many of your questions and concerns may be answered on our Support Site, in the message boards, or in our Knowledge Base—and those resources are available to everyone 24 hours a day.

We truly appreciate our loyal customers and have made this change to better serve your needs and because we don’t like our hold music any more than you do!

Please continue to call our support team at 800-342-2599 for technical assistance or our sales team at 800-362-2599 if you need to reactivate your account.

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