Help with Point: Printing Custom Forms

BJ Bounds

If you’ve got Office 2010, you may have encountered a “Command Failed” message when trying to print a custom form.

This happens because Office 2010 runs a security check on the custom form document before Point can print the form.

What you have to do to resolve this issue is to download autoword.exe and input a new setting inside of autoword.cfg.

If you need step-by-step instructions with screen shots, visit Knowledge Base article # 0767.

You can also find answers for many of your Point questions on the Knowledge Base with a quick search or if your account is current, you may call our Support Team at 800-342-2599.

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