If you’ve got Office 2010, you may have encountered a “Command Failed” message when trying to print a custom form.
This happens because Office 2010 runs a security check on the custom form document before Point can print the form.
What you have to do to resolve this issue is to download autoword.exe and input a new setting inside of autoword.cfg.
If you need step-by-step instructions with screen shots, visit Knowledge Base article # 0767.
You can also find answers for many of your Point questions on the Knowledge Base with a quick search or if your account is current, you may call our Support Team at 800-342-2599.