Help with Point: What’s in your error message?

BJ Bounds

Sometimes when ordering document or services through integrated Point vendors, you may receive an error message.  These messages appear for any number of reasons and may or may not come with helpful descriptions.  But we’ve got the secret decoder ring!

Our Knowledge Base has a listing of error messages and their resolutions.  Whatever message you get, it’s in there, decoded and explained with screen shots just for you.

The Knowledge Base is available to you 24 hours a day and you can find helpful information and instructions on virtually any topic related to your Calyx software.  If you require additional assistance, you may call our knowledgeable support team at 800-342-2599.

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