We’re happy to provide unlimited free support to all of the users of current accounts and want to provide help to each of you in a timely manner.
We’ve ramped up our support staff to make sure you’re not waiting too long but we still have some times of the day that are heavier than others.
If you’re calling to get help with Point, the hold times are longest during lunch time. The shortest wait times are currently before 11am CST and after 2pm CST. Calls to 800-342-2599 are answered beginning at 8am CST.
If you’re not a current customer and want to get the latest in Point so you can get Mobile next month, call your account manager at 800-362-2599 and get 8.0 today!