Are you missing your USDA Annual Fee in “Total Payments?” If so, your calculations are not going to be correct.
If you’re having this issue, it means you are on Point® 8.0 but have not yet downloaded the Service Pack which resolves the calculation. We have published a Knowledge Base article that addresses this particular calculation in the TIL.
Check what version you are using and ask your MyCalyx® Admin to push Point 8.0 SP1. Instructions for doing that can be found here.
If you have additional questions, feel free to browse our Knowledge Base or you can call our helpful support staff at 800-342-2599.