We’re here to help.
Calyx is proud to offer free technical support to all of our current customers. We don’t limit support to particular accounts or even to the number of users that can call from each account. Free is free to all users of current accounts. This applies to phone support, emails, online message boards, even our social media pages. Support for our products is available at 800-342-2599 beginning at 8am through 7pm Central (depending on the product). Emails sent to firstname.lastname@example.org are answered during business hours as well.
But if technical support isn’t quite enough—for instance maybe you’re upgrading to PointCentral or Path and need additional help getting set up beyond the typical installation, or maybe you have a whole new team you want to bring up to speed at the same time— we have experts who can help.
Our team of professional consultants have years of industry experience and in-depth knowledge of our software. They can help you get set up and running smoothly in no time. Whether you need personal online support or an in-house consultation, you can get what you need from Calyx Professional Services. Just call 800-362-2599 to get your customized program started.
In the meantime, you and all of your users can participate in our many scheduled online training sessions designed to make you a super-user of our software and get efficient—fast! Take as many classes as you need—as many times as you want. Our online training sessions are also free to all users of current accounts. Just visit our Schedule and sign up for the next available class! You can also check out our Knowledge Base for helpful tips and tricks.
We appreciate our users and want to make sure you feel confident that your software is helping your loan processes run smoothly and efficiently. Let us help.