January 13, 2014
As compliance and regulatory requirements top everyone’s 2014 list of action items, Calyx has released Point® 9.0 SP2 to help your company work smarter and more efficiently. Our new Point 9.0 SP2 is now available to your MyCalyx Administrator. Point 9.0 SP2 highlights include:
- Added a Homeownership Counseling Disclosure feature to help you comply with new HOEPA rules for Disclosure and Management of Home Ownership Counseling
- Updated the following forms: 4506, 4506 T, W-9 and added the Social Security Number Verification screen used to complete the SSA-89 form
- Added the QM Finding and the QM Date and Time fields to the Borrower Information screen
- Changed the MI Factor field label on the Banker > Fees & Impounds screen to PMI/MIP/VA/USDA
Point 9.0 SP2 offers more features, functionality and updates to screens, forms and calculations to help you process loans quicker and more accurately while staying compliant (see release notes).
If you have questions please call our Customer Suppo
rt Group at 800.342.2599 Monday-Friday 8:00 a.m. to 6:00 p.m. CST or email email@example.com.
December 4, 2013
Calyx Software has over 200 vendors available in Point. Today we announce the addition of two new vendors – AVANTUS IRS Direct and RexHub-Real Estate Exchange Hub.
AVANTUS IRS Direct offers IRS transcripts with e-signature capability which automates the entire 4506-T process directly from Point. AVANTUS IRS Direct allows you to verify up to four years of previous income and receive your tax transcripts in 24 to 48 hours. They can be located in Point at Services > Verifications > AVANTUS IRS Direct.
RexHub-Real Estate Exchange Hub is a software solutions provider for real estate appraisal management. RexHub-Real Estate Exchange Hub was created by compiling feedback from industry players to determine what the industry desired and needed. They can be located in Point at Interfaces > Appraisals > RexHub Real Estate Exchange Web.
Take a moment to explore the newest vendors in Point!
October 3, 2013
Moving forward with Qualified Mortgage (QM) compliance preparation, Calyx is getting you ready for 2014 with screen and calculation updates required for QM compliance.
• “Comparable Par Rate” field has been added to the Fees Worksheet
• “Affiliate” has been added as an option to the “Paid to” dropdown list
Additional updates to screens and calculations have been included in this service pack to make processing loans more efficient and accurate.
• Fees Worksheet
• Good Faith Estimate
• Loan Application
• HUD 1
If you have questions please call our Customer Support Group at 800-342-2599 Monday – Friday 8am – 6pm or email firstname.lastname@example.org.
September 27, 2013
Have you ever been told that there are no stupid questions? Well I think there actually are.
But rather than focus on stupid questions, like perhaps “Who composed Beethoven’s 5th symphony,” I would like to focus on the questions that are so mind bogglingly (is that a word?) simple, yet we don’t think about them until somebody asks them—and then we can’t come up for a good answer!
For this I’d like to bring in some quotes from George Carlin. Here are some of his thought-provoking questions:
- Instead of talking to your plants, if you yelled at them would they still grow, only to be troubled and insecure?
- What’s another word for synonym?
- Isn’t it a bit unnerving that doctors call what they do: ‘practice’?
- When sign makers go on strike, is anything written on their signs?
- Why isn’t there mouse-flavored cat food?
- Why do they report power outages on TV?
- What should you do when you see an endangered animal that is eating an endangered plant?
- If a turtle loses his shell, is it naked or homeless?
- Why don’t sheep shrink when it rains?
- Should vegetarians eat animal crackers?
I hope you enjoyed these as much as I do. Make sure you check in next week to catch some exciting Calyx news!
September 24, 2013
We’re here to help.
Calyx is proud to offer free technical support to all of our current customers. We don’t limit support to particular accounts or even to the number of users that can call from each account. Free is free to all users of current accounts. This applies to phone support, emails, online message boards, even our social media pages. Support for our products is available at 800-342-2599 beginning at 8am through 7pm Central (depending on the product). Emails sent to email@example.com are answered during business hours as well.
But if technical support isn’t quite enough—for instance maybe you’re upgrading to PointCentral or Path and need additional help getting set up beyond the typical installation, or maybe you have a whole new team you want to bring up to speed at the same time— we have experts who can help.
Our team of professional consultants have years of industry experience and in-depth knowledge of our software. They can help you get set up and running smoothly in no time. Whether you need personal online support or an in-house consultation, you can get what you need from Calyx Professional Services. Just call 800-362-2599 to get your customized program started.
In the meantime, you and all of your users can participate in our many scheduled online training sessions designed to make you a super-user of our software and get efficient—fast! Take as many classes as you need—as many times as you want. Our online training sessions are also free to all users of current accounts. Just visit our Schedule and sign up for the next available class! You can also check out our Knowledge Base for helpful tips and tricks.
We appreciate our users and want to make sure you feel confident that your software is helping your loan processes run smoothly and efficiently. Let us help.
September 12, 2013
As we embark upon the second half of the month, I wanted to call your attention to National Preparedness Month and a few things you can do to make sure you are prepared in the event of a disaster.
There are any number of agencies and organizations that provide this type of information, but the most popular, and perhaps the most informative, is FEMA. Not only does FEMA have a wealth of information on their website, anyone can take their online courses to become more aware and prepared.
This isn’t about underground bunkers and bomb shelters like in Brendan Frasier’s movie “Blast from the Past,” although I think that would be really cool to have. Unfortunately Texas soil is not quite ideal for underground shelters or even basements.
But it is about just having a few things available ready to grab or use in the case of an emergency. We have tornadoes here so disasters come with little or no specific warnings—but there is a lot we can do to be ready for the inevitable power outages. Those of you in hurricane areas or flood zones have your own issues.
Here is a list of things that FEMA recommends you keep available in a basic emergency supply kit. Remember, you should be able to support yourself after an emergency event for at least 3 days.
- Water, one gallon of water per person per day for at least three days, for drinking and sanitation
- Food, at least a three-day supply of non-perishable food
- Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert and extra batteries for both
- Flashlight and extra batteries
- First aid kit
- Whistle to signal for help
- Dust mask to help filter contaminated air and plastic sheeting and duct tape to shelter-in-place
- Moist towelettes, garbage bags and plastic ties for personal sanitation
- Wrench or pliers to turn off utilities
- Manual can opener for food
- Local maps
- Cell phone with chargers, inverter or solar charge
You can find more comprehensive information at FEMA.gov.
September 5, 2013
Today we welcome two new service providers to the Interfaces and Services menus in Point. Your options for verifications and appraisals have increased with the additions of TRV Services (a division of NCS) and Appraisal Logistics.
TRV® Services is a division of National Credit-reporting System. NCS, founded in 1978, is a full-service, consumer-reporting agency specializing in income, identity and credit intelligence. TRV Services offers concise ability-to-repay insight through customizable reports based on data obtained with the IRS’ 4506-T form. NCS has an industry leading acceptance rate of 92% for the 4506-T forms it submits to the IRS on behalf its clients, and continues to develop new ways for those clients to close more loans while efficiently meeting evolving compliance requirements. TRV Services can be found at Services > Verifications > TRV Services.
Appraisal Logistics is a leading provider in compliance risk management for appraisal independence. With a team of industry experts and a nationwide network of highly qualified and trusted appraisers, Appraisal Logistics provides immediate and exceptional service to regional and community banks and standalone mortgage originators to ensure each appraisal is compliant in a customized, customer-focused environment. It is designed for effective communications, data transfer and storage, with the redundancy and high availability the banking industry require. Appraisal Logistics can be found at Interfaces > Appraisal Services > Appraisal Logistics.
NYLX is now LoanLogics, Inc. and can be found at Interfaces > Product and Pricing > LoanLogics, Inc.
Close more loans faster using vendors in Point. Stay informed of new service providers added to your Point software on our blog or sign up for informative emails from Calyx Software at http://www.calyxsoftware.com/order/email-signup.asp